Whether you call them public records, open records, or FOIA requests, Common Sense gives your staff their time back while keeping your agency compliant.
Staff Time Reclaimed
AI handles request clarification, document discovery, and redaction preparation so your team reviews finished work instead of months of manual process.
All Your Systems, Finally Connected
Stop asking every department to search their own files—AI searches your document management, email, and IT systems to find responsive records automatically.
Response Times That Impress
Routine requests get fulfilled automatically while complex requests move through your workflow in days instead of months.

AI Intake and Scoping
AI chat engages residents during submission to clarify vague requests before they reach your staff, eliminating weeks of back-and-forth emails.

File Retrieval and Routing
AI searches across all your systems to find responsive records and routes requests to the right departments automatically, so IT stops spending days coordinating discovery.

Intelligent Classification
AI categorizes every document by subject matter and flags it as responsive, non-responsive, or exempt with legal citations, so staff know exactly what requires review

AI-Powered Redactions
AI applies redaction rules based on state law to flag sensitive content, so staff approve finished redactions instead of manually marking up thousands of pages.
REQUEST INTAKE & CLARIFICATION
ROUTING & ASSIGNMENT
DOCUMENT DISCOVERY
RESPONSIVENESS REVIEW
EXEMPTION ANALYSIS
REDACTION APPLICATION
APPROVAL & QA
FULFILLMENT & DELIVERY
TRACKING & COMPLIANCE