From intake to disclosure
The civic operations platform
with agentic AI built by the experts who brought you Palantir
Automate multi-step municipal workflows, from simple Q&A to complex requests.
What’s inside
The system at work
AI Teammates
Intelligent AI workers compose strategies for solving your most critical and tedious tasks and then get the work done.
We Love Legacy Systems
Our technology can go where other technology cannot. No API, no problem.
Single source of truth
We build the common infrastructure across your systems, vendors, and departments.
Customized systems configured for your unique needs.
Tailored industry solutions.
Public Records
Clarify Requests
Our system works with residents to refine what they want to avoid unnecessary work and get answers out faster.
Autonomous Coordination
Our system navigates across departments and tools to retrieve the right information for each request automatically.
Systematic Policy Review
We perform responsiveness, exemption, and redaction operations based on state-approved legal guidance on your behalf.
Humans First
Humans are always in the loop, and we've built numerous tools to reduce drag and increase efficiency in dealing with simple or complex requests alike.
AI Agents & Building Block Workflows
Common Sense orchestrates all of your legacy tools and tasks with AI Agents
PAYMENTS & NOTIFICATIONS
EMAIL INTEGRATION
CRM
AUTHENTICATION & IDENTITY
ROUTING
POLICY AGENTS
COMPOSABLE FORMS
ORDINANCES
AND MUCH MORE
All of this integrated into the workflows you decide
AI WORKFLOW AUTOMATION
REQUEST SUBMITTED
FILE RETRIEVAL
ROUTING & ASSIGNMENT
PROJECT MGMT & DEADLINES
CLASSICATION & CATEGORIZAITON
PAYMENTS / REVIEW
APPROVAL & CLOSE
Trust, Transparency, Results.
01
Human-in-the-loop everywhere
Per-step controls over manual vs. automatic review.
02
Policy-aware suggestions
Local and state laws consulted with tools for the system to learns from approvals (with review)
03
Explainability
Confidence + “why this” indicators; source citations by default.
04
Auditability
Every assist, edit, export logged; compliant exports.
01
Model privacy
Hosted models; no data to Open AI or Anthropic
02
Access & identity
SSO/SAML, RBAC, per-source scopes.
03
Data controls
Encryption at rest/in transit, retention policies, export.
04
Compliance
SOC II Type 1, Type 2 in progress; CJIS in progress
01
Departments in harmony, not competition
Reduce cross organization handoffs by 95%.
02
Staff availability
We cut a 2.5 year request by 50% in one week. Staff are free to work on the highest value work.
03
Simple requests fulfilled automatically
For low risk workflows such as searches for information, allow the system to 100% fulfill the requests, providing a 100x lift for city staff.
01
Can it tell if the same request was filed twice?
Common Sense always checks across systems to avoid duplicate work.
02
Can we keep our system of record?
Yes. We can communicate with your existing systems, or if you want to save money, often we can replace them.
03
How do you handle no-API county systems?
"Intelligent workers” navigate legacy UIs to fetch authoritative data; fully logged.
04
Will our data be trained on/leaked through the AI?
No—data is never sent to 3rd parties that train or sell your data.
05
Can residents interact with Common Sense?
Yes—we support embedded widgets on your website, chatbots, forms, email, voice, and more, but not every workflow interfaces with a resident.
The last municipal platform
you’ll ever need.
Get started