AI THAT WORKS WITH WHAT YOU HAVE

The platform that turns administrative burden into automated workflows

We integrate with your existing IT systems to build AI workflows that handle everything from resident inquiries to complex multi-department processes

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What’s inside

The system at work

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AI Teammates

Intelligent AI workers compose strategies for solving your most critical and tedious tasks and then get the work done.

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We Love Legacy Systems

Our technology can go where other technology cannot. No API, no problem.

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Single source of truth

We build the common infrastructure across your systems, vendors, and departments.

Customized systems configured for your unique needs.

Tailored industry solutions.

Public Records

Clarify Requests
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Clarify Requests



Our system works with residents to refine what they want to avoid unnecessary work and get answers out faster.

Autonomous coordination
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Autonomous Coordination


Our system navigates across departments and tools to retrieve the right information for each request automatically.

Systematic Review
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Systematic Policy Review



We perform responsiveness, exemption, and redaction operations based on state-approved legal guidance on your behalf.

Humans First
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Humans First


Humans are always in the loop, and we've built numerous tools to reduce drag and increase efficiency in dealing with simple or complex requests alike.

AI Agents & Building Block Workflows

Common Sense orchestrates all of your legacy tools and tasks with AI Agents

PAYMENTS & NOTIFICATIONS

EMAIL INTEGRATION

CRM

AUTHENTICATION & IDENTITY

ROUTING

POLICY AGENTS

COMPOSABLE FORMS

ORDINANCES

AND MUCH MORE

All of this integrated into the workflows you decide

AI WORKFLOW AUTOMATION
REQUEST SUBMITTED
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FILE RETRIEVAL
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ROUTING & ASSIGNMENT
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PROJECT MGMT & DEADLINES
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CLASSICATION & CATEGORIZAITON
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PAYMENTS / REVIEW
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APPROVAL & CLOSE

Trust, Transparency, Results.

Responsible AI

AI Guardrails

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01

Human-in-the-loop everywhere

Per-step controls over manual vs.  automatic review.

02

Policy-aware suggestions

Local and state laws consulted with tools for the system to learns from approvals (with review)

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Explainability

Confidence + “why this” indicators; source citations by default.

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Auditability

Every assist, edit, export logged; compliant exports.

Protection

Security & Privacy

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01

Your Data Stays Private

We maintain zero data retention agreements with all major AI model providers—your documents are never used for training or stored by third parties.

02

Control Who Sees What

Integration with your existing login system, role-based permissions, and granular access controls ensure only authorized staff access sensitive records.

03

Your Data Is Protected

Bank-level encryption protects your documents whether they're stored or in transit, with policies you control for how long data is kept.

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Government-Ready

Accessible to all users, independently audited for security, and built to meet state and federal compliance requirements.

Outcomes

What You'll Get

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01

Departments in harmony, not competition

Reduce cross organization handoffs by 95%.

02

Staff availability

We cut a 2.5 year request by 50% in one week. Staff are free to work on the highest value work.

03

Simple requests fulfilled automatically

For low risk workflows such as searches for information, allow the system to 100% fulfill the requests, providing a 100x lift for city staff.

FAQs

What Agencies Ask Us

Can it tell if the same request was filed twice?
Common Sense always checks across systems to avoid duplicate work.
Will our data be trained on/leaked through the AI?
No—data is never sent to 3rd parties that train or sell your data.
Can we keep our system of record?
Yes. We can communicate with your existing systems, or if you want to save money, often we can replace them.
Can residents interact with Common Sense?
Yes—we support embedded widgets on your website, chatbots, forms, email, voice, and more, but not every workflow interfaces with a resident.
How do you handle no-API county systems?
"Intelligent workers” navigate legacy UIs to fetch authoritative data; fully logged.

The last municipal platform
you’ll ever need.

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